CCIS Maintenance System Procedures Index

Co-Owner Procedures

Board Member Procedures

  • Reassign Request (not yet created)
  • Send Link (to co-owner) (not yet created)
  • Set Review Date (not yet created)
  • Close Request (not yet created)
  • Create Inquiry (not yet created)
  • Create Work Order (not yet created)
  • Add Comment or Image/File (refer to How to Add Comments, Photos, Files, to my Request (4 min into Video))
  • Change Category (not yet created)
  • Print Request (not yet created)

Vendor Procedures

Preferred Vendor CCIS Process Overview (video): Overview of vendor’s transactions
Extended Process Overview (video): Flow of work request from co-owners, through property manager, to you. At the 4-minute mark, it describes the board member approval process.

Access Vendor Resources
Navigate Open Opportunities (List of Work Orders and Inquiries)
Respond to Inquiry (Request for Estimate)
Act on Work Order (Agreement to do work)
Respond to Email Notifications

Service Agreement (Vendors and Property Manager) (Draft, not approved)

Property Manager Procedures

Service Agreement (Vendors and Property Manager) (Draft, not approved)

IM Team Procedures